For Our Patients
Welcome to Floyd Brace: Resources for Your Journey
Here you'll find everything you need to prepare for your visit and manage your care with confidence. Our goal is to make your experience as smooth and simple as possible.
Clarity.
Confidence.
Preparation.
Support.
What You'll Find Here
New Patient Forms
Save time during your first visit by completing your paperwork in advance.
Your First Visit
Learn what to expect and what you'll need to bring to your first appointment.
Insurance & Billing
View our accepted insurance providers and access the online bill pay portal.
New Patient Forms
To help make your first visit as smooth and efficient as possible, please download and complete our new patient forms below. Bringing the completed paperowk with you will save time and allow us to focus on what matters most — your care.
What to Expect
Your first visit is a cruicial step in your journey, and our goal is to make ias comfortable and productive as possible. You'll meet on-on-one with your dedicated clinician who will conduct a throrough evaluation, listent to your goals, and answer all of your questions.
We'll discuss your options and work with you to develop a personalized treatment plan. Please plan for this initial consultation to last approximately one hour.
What to Bring Checklist
Your photo ID (e.g., Driver's License)
Your insurance card(s)
A prescription or referral from your doctor
Any relevant medical records or X-rays
For fittings, please wear or bring loose-fitting clothing or shorts
Accepted Insurance Plans
To help make your first visit as smooth and efficient as possible, please download and complete our new patient forms below. Bringing the completed paperowk with you will save time and allow us to focus on what matters most — your care.
Medicare
BlueCross Blue Shield
Cigna
Aetna
UnitedHealthcare
(Others as applicable)
Online Bill Pay
For your convenience, we offer a secure online portal for you to view statements and pay your bills. Click the button below to access the payment portal.
How long does it take to get a custom device?
The timeline varies depending on the complexity of the device. Generally, from your initial evaluation and casting to the final fitting, the process can take anywhere from a few weeks to a couple of months. Your clinician will provide you with a personalized timeline during your consultation.
Will my insurance cover my device?
Most insurance plans, including Medicare, provide coverage for medically necessary prosthetic and orthotic devices. Our administrative team will help you verify your benefits and understand any potential out-of-pocket costs upfront. Please see our "Insurance & Billing" section above for more details.
Do I need a doctor's prescription?
Yes, a prescription from your physician is required for all custom prosthetic and orthotic devices to ensure it is medically necessary and appropriate for your condition.
How do I care for my device at home?
Your clinician will provide you with detailed instructions on how to clean and care for your specified device and for maintaining your skin health. We are always here to answer any questions you may have about maintenance.
What if my device needs an adjustment?
Your comfort and success are our top priorities. If your device feels uncomfortable, is causing irritation, or isn't functioning properly, please contact our office immediately to schedule an adjustment. Regular follow-ups are a normal and important part of the process.
Serving Communities In South Carolina
With seven convenient locations, expert care is always close to home. Find the Floyd Brace Company clinic nearest you.
Charleston
Conway
Georgetown
Irmo
North Charleston
Orangeburg
Walterboro
Since 1942, Floyd Brace Company has been dedicated to restoring mobility and hope across Sourth Carolina. We provide expert, compassionate care and custom-crafted prosthetic and orthotic solutions to help our patients live without limits.
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